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PRESCRIPTION REQUESTS Please post in the WHITE BOX on the wall at the front of the building (where the doctors park)

SUPPORT for those with difficulty collecting their medication

Bromyard Patient Participation Group is working with the Bromyard Response Team and Herefordshire Council Covid Response Team -

Please be advised that any patient who has no family member, neighbour or friend able to collect medication for them should ring 01432 260027 (Herefordshire Council Covid Response Support) or e mail:

talkcommunitycovidresponse@herefordshire.gov.uk  

This applies to all patients registered with Nunwell Surgery, regardless of whether they live in Herefordshire or Worcestershire.

MEDICATION COLLECTION - We have moved this from Dispensary to reduce the footfall in the surgery.  You can now collect your medication from the WINDOW at the bottom of the ramp

With immediate effect - it has been necessary to change prescription collection times -  it is now possible to collect medication between 09.00am - 12.00 noon and    14.00 - 17.30pm.

WE HAVE MARKED SPOTS 2 METRES APART - PLEASE COMPLY WITH THIS TO UPHOLD SOCIAL DISTANCING AND PROTECT YOURSELF AND OTHERS

WE WOULD APPRECIATE IT IF YOU COULD MAKE ANY PAYMENTS BY CARD if possible

Rowlands Pharmacy - the Pharmacy have changed their times and now open at 10am.  Please respect the social distancing measures when collecting your medication from the Pharmacy.  Failure to comply could result in Pharmacies implementing strict entry to the shop.

We are extremely busy at the minute as you would expect.

  • Please do not order your prescription early.  We will not process requests unless the medication is due.
  • If you can allow an extra day before collecting your medication it would be really helpful.
  • We are still issuing one month's medication
  • We are currently experiencing difficulty getting ParacetamoL

  • IBUPROFEN AND OTHER NON-STEROIDAL ANTI-INFLAMMATORY DRUGS There is currently no evidence but theories support the suspicion that Ibuprofen may worsen covid-19 symptoms.  We would therefore advise patients to avoid this for acute pain and instead use Paracetamol - following guidelines for maximum doses.  Patients who take Ibuprofen for chronic pain should stay on their medication currently but we would advise that if you develop symptoms of COVID-19 that you stop them and find alternative pain relief medication.

Repeat Prescriptions

You may order your regular medication online via the link at the top of this page or by posting your repeat slip back to us in the collection box provided.  If you are not able to use these methods you may order by telephoning Dispensary.

If you need your medication in an emergency when the dispensary is closed, you can receive an emergency supply at the discretion of a Pharmacist for 3 days (5 days over a bank holiday). You will need to provide proof of your identity and your repeat medications e.g. your repeat ordering slip.

Electronic Prescription Service

Electronic Prescription Service (EPS) allows practices in England to produce prescriptions electronically. These are digitally signed by a GP or nurse and sent electronically to the “nominated” pharmacy you choose, saving you time and as the prescription is an electronic message there is no paper prescription to lose. You will also have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop. If the prescription needs to be cancelled, the GP or nurse can electronically cancel and issue a new prescription without you having to return to the surgery – saving you extra trips.

Repeat Dispensing

If you are on stable, regular medication you may be able to get prescriptions without having to contact the surgery every month. Ask your GP or Dispensary staff about this if you think you may be suitable for repeat dispensing.

How Long to Process my Request?

 Please allow THREE FULL WORKING DAYS for your request to be processed.

Order by:

Available to collect on the following:

MONDAY

Before 12

Thursday

 

After 12

Friday

TUESDAY

Before 12

Friday

 

After 12

Monday

WEDNESDAY

Before 12

Monday

 

After 12

Tuesday

THURSDAY

Before 12

Tuesday

 

After 12

Wednesday

FRIDAY

Before 12

Wednesday

 

After 12

Thursday

  • Plan Ahead: Order your medication in good time to ensure you don’t run out. Remember, we need THREE FULL WORKING DAYS to process your request.
  • Only order what you need: Please do not stockpile medication. Some may only have short use by dates and will then need to be thrown away. Please only order what you need.

If you are at all concerned or have any queries regarding your medication, please speak to either your Doctor, the Dispensary Staff, or your local Pharmacist. They will be happy to help
New Patients

If you are a new patient at our practice you will need to see your new GP before we can issue any repeat medication. Please speak to a Receptionist to arrange an appointment.

When the Dispensary is closed:

If you need your medication in an emergency when the dispensary is closed, you can receive an emergency supply at the discretion of a Pharmacist for 3 days (5 days over a bank holiday). You will need to provide proof of identity and of your repeat medications eg your repeat ordering slip. 

https://www.herefordshireccg.nhs.uk/your-services/community-pharmacies/pharmacy-opening-hours 

Medication Reviews

If you have repeat prescriptions, your medication will need to be reviewed regularly by one of our Doctors. It is really important that this is done to make sure you are on the best possible treatment. You may see a request printed on your repeat prescription asking you to make an appointment to see your Doctor regarding your medication or one of the Dispensers or the Pharmacist will ask you.

If you have not contacted the Surgery, you may be given a reduced supply of medication, and you will be reminded to discuss your medication with your Doctor.

You will also be invited to the Surgery for an annual check around the month of your Birthday. as soon as possible. The medication review will be the last part of the check once you have been seen by the health care assistant and/or nurse as required.

New Patients

If you are a new patient at our practice you will need to see your new GP before we can issue any repeat medication. Please speak to a Receptionist to arrange an appointment.

 
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