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Herefordshire and Worcestershire Shared Care Record - click the banner below to find more information on the important changes to your health records
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New Mental Health Support Service
Herefordshire Council have Qwell for Herefordshire residents, meaning anyone paying their council tax to Herefordshire Council can get access to the full range of Qwell services, including free and immediate counselling sessions with qualified practitioners.
Qwell provides -
One-on-one counselling sessions with fully qualified wellbeing practitioners are available 365 days a year, from midday to 10pm on weekdays, and from 6pm to 10pm on weekends and holidays.
Sessions can be booked in advance or accessed via drop-in instant text-based chats. Qwell’s users will also have access to an extensive range of self-care and psychoeducational materials, peer-to-peer support via moderated forums, and personal tools such as an online journal.
CLICK HERE to access their website
For people unable to use the internet at home, Qwell can be accessed at Talk Community Hubs for free. There are nearly 50 across the county now with more hubs due to be set up soon.
There is also help from volunteers at the hubs to help people register. You can also take advantage of the Digital Inclusion sessions being run by Age UK if preferred.
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COVID-19 Vaccination Certification
We are unable to issue these certificate at the practice.
Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.
Proof of your vaccination status will be available on the NHSapp.
The NHSapp can be downloaded from here for iPhone or here for android. Once ID has been confirmed by the app, we will change your access level to view this information within 7 days. Please only contact the surgery after 7 days if you still do not have access.
Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.
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Type One Opt-Out
More information on the type one data opt out can be found at
General Practice Data for Planning and Research: NHS Digital Transparency Notice - NHS Digital
To opt out, please complete the form linked below and return this to the surgery, either by post or by email.
DELAY TO START OF GPDPR Data Opt-out extraction - There is an update on our Current Important Information tab (menu on right of screen) and we will update as we get further news
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Total Triage
During the COVID-19 pandemic we have been operating a Total Triage service for all requests, whether for an appointment or other type of request, clinical or administrative.
In response to the COVID-19 pandemic, NHS England and NHS Improvement have supported all GP practices in England with the rapid implementation of a ‘total triage’ model using telephone and online consultation tools.
Total triage means that every patient contacting the practice is first triaged before making an appointment. We will be asking you to speak to the most appropriate clinician on the telephone who can help you as quickly as possible. It is possible for the doctor or nurse to do your consultation via video call but if the doctor feels that you need a face to face appointment this will be arranged for you.
Total triage is important to reduce avoidable footfall in practices and protect patients and staff from the risks of infection
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Managing your health at home
To maintain social distancing and prevent the spread of the coronavirus, you are advised to stay at home as much as possible. While you are at home it's still easy to get NHS help and support using your smartphone, tablet or computer.
The Health at Home webpage has information letting you know how to:
- contact your GP
- order repeat prescriptions
- manage long-term conditions
- maintain your mental and physical wellbeing
If you need an NHS service, try to do it online first. If you cannot get what you need this way try asking a friend or family member to help you, or speak to your GP surgery on the phone.
Find out more at: NHS Health at home
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HOPE Centre Support
The HOPE Centre are offering virtual support in the following areas: domestic abuse; emotional support; parenting; mental health; debt and finance; children and families.
If you would like to more information on the support they can offer and how to contact them, please select the following link: HOPE Centre Support information
RESOURCES
Link to Government Guidance re social distancing 17.3.2020
Patient Trial
Thank you for helping protect our wonderful community!
Nunwell Surgery is a semi rural practice serving approximately 9500 patients scattered across an area of approximately 150 square miles.
There has been a surgery in this location since the late 1800’s.
We aim to provide the highest possible level of health care for our patients.
This website outlines the services we offer and provides you with information you may find useful.
We are a General Medical Services Practice (an NHS contract definition) which enables the practice to provide locally negotiated services.
Disabled access and facilities
Nunwell Surgery has good access for patients who are disabled or have mobility difficulties. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and wide doors to allow for wheelchair access. All consultation rooms are accessible in a wheelchair. A wheelchair is available to use within the surgery should you require one.
There are Braille signs throughout the building to assist visually impaired patients, and we also have the Hearing Loop system for hearing aid users.
If you require any assistance, do not hesitate to ask.
(Site updated 18/05/2022)