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Beware of Scammers

There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 

Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern

We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.

Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.

If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.


Mental Health Support Line - Herefordshire


Herefordshire's Appropach to the Coronavirus (COVID-19) Pandemic

All Herefordshire General Practices are working together to provide services during the COVID-19 pandemic. For the most up to date information please go to the website for our GP federation:

Taurus Healthcare –

Click the Orange Box



If you are concerned that you may have coronavirus or may have come into contact with someone who has,!!!!  complete the symptom-checker at:

Please telephone the surgery as usual if you are unwell or have an acute problem that is NOT COVID-19 related. The receptionist will book you in to speak to a doctor either by phone or video consultation. If, following the conversation with the doctor, it is felt that clinicallt someone needs to see you, the clinician will advise you on what to do.

All patients requiring face to face medical appointments will be seen at the East Locality AMBER Clinic which is based at Ledbury Market Surgery.

Our doors are closed - patients who may be asked to attend to see a nurse or an HCA are being screened before entry.  Please wear suitable clothing if it is raining as you will have to wait outside.

Video ConsultationsIf your doctor decides you need to take part in a video consultation the link below shows you how this will happen. 

Please notewe are not issuing sick/fit notes for eomployers for patients who are self-isolating. Please visit:

Link to complete and print isolation note

If you are advised to self-isolate, it is extremely important that you follow this advice. It is to protect those around you as well as yourself due to this highly contagious virus. See links below.

HOPE Centre Support

The HOPE Centre are offering virtual support in the following areas: domestic abuse; emotional support; parenting; mental health; debt and finance; children and families.

If you would like to more information on the support they can offer and how to contact them, please select the following link: HOPE Centre Support information



Public Health - what-you-need-to-know/

Useful information for patients in the vulnerable groups

Link to Government Guidance re social distancing 17.3.2020



COVID19 - social distancing


Self isolation - guidance and timeline 


Guidance on protecting extermely vulnerable patients


Lockdown - guidance on who can and can't travel/work


Patient Trial

Thank you for helping protect our wonderful community!

General guidance is available in a number of languages:

Udhëzimi Koronavirus (Covid19) – [Shqip]

কররোনোভোইরোস (Covid19)-এর জনয ননরদেশ [বোাংলো]

رهنمایي در مورد وایرس کرون ا

Coronavirus (Covid19) Guidance – English

راهنمای کرونا ویروس (Covid19) - ]فارسی[

Coronavirus (Covid 19) Conseils- [Français]

कोरोनावायरस (Covid19) मार्गदर्गन [ िंदी]

ڤایرۆسی کرۆنا)کۆڤید ١٩ ( ڕێنمایی کوردی سۆرانی

新冠状病毒 新冠状病毒 ( CovidCovid -19) 指南 [简体中文 ]

د کرونا وایرس لارښود

Coronavírus (Covid19) Guia – [Português]

Guía sobre la enfermedad por coronavirus (Covid19) – Español

Koronavirüs (Covid19) Rehberi – [Türkçe/Turkish]

کورونا وائرس (Covid19) سے متعلق رہنمائی ]اردو[

Hướng Dẫn về Coronavirus (Covid19) – [Tiếng Việt]


Nunwell Surgery is a semi rural practice serving approximately 9500 patients scattered across an area of approximately 150 square miles. 

There has been a surgery in this location since the late 1800’s.

We aim to provide the highest possible level of health care for our patients.

This website outlines the services we offer and provides you with information you may find useful.  

We are a General Medical Services Practice (an NHS contract definition) which enables the practice to provide locally negotiated services.

Disabled access and facilities

Nunwell Surgery has good access for patients who are disabled or have mobility difficulties. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and wide doors to allow for wheelchair access. All consultation rooms are accessible in a wheelchair. A wheelchair is available to use within the surgery should you require one.

There are Braille signs throughout the building to assist visually impaired patients, and we also have the Hearing Loop system for hearing aid users.

If you require any assistance, do not hesitate to ask.

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(Site updated 28/05/2020)
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