New Prescription Request and Collection Information - see prescription tab (top left)
Please click the link below to view our latest article for Bromyard info - this includes details on how we are currently changing our services.
July 2020 Edition - An Update On Our Services
Early Cancer Diagnosis – Present without Delay
Since the start of the coronavirus pandemic, it appears that the number of people with early warning signs seeking help from their GP has fallen drastically.
- You should contact us if you notice a change that isn’t normal for you or if you have a symptom that you are worried about
- If you need to get in touch, we are ready to help you safely. You will be able to talk through your concerns on the phone or via a video consultation (if you need to be seen it will be in a non-COVID area/GP practice to add individual details on safety procedure)
- If needed, we can arrange tests in the safest way possible.
- If you need to see your GP or specialist, they will follow strict guidance on infection control to protect themselves and other patients. This might include wearing personal protective equipment and restricting the number of people allowed on the premises at any one time.
Cancer Research UK - Early Diagnosis Short Film
Mental Health Support Line - Herefordshire
Managing your health at home
To maintain social distancing and prevent the spread of the coronavirus, you are advised to stay at home as much as possible. While you are at home it's still easy to get NHS help and support using your smartphone, tablet or computer.
The Health at Home webpage has information letting you know how to:
- contact your GP
- order repeat prescriptions
- manage long-term conditions
- maintain your mental and physical wellbeing
If you need an NHS service, try to do it online first. If you cannot get what you need this way try asking a friend or family member to help you, or speak to your GP surgery on the phone.
Find out more at: NHS Health at home
Beware of Scammers
There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS.
Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern
We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.
Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.
If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.
Herefordshire's Appropach to the Coronavirus (COVID-19) Pandemic
All Herefordshire General Practices are working together to provide services during the COVID-19 pandemic. For the most up to date information please go to the website for our GP federation:
Taurus Healthcare – http://www.taurushealthcare.co.uk/home.aspx
Click the Orange Box
If you are concerned that you may have coronavirus or may have come into contact with someone who has,!!!! complete the symptom-checker at: https://111.nhs.uk/service/covid-19
Please telephone the surgery as usual if you are unwell or have an acute problem that is NOT COVID-19 related. The receptionist will book you in to speak to a doctor either by phone or video consultation. If, following the conversation with the doctor, it is felt that clinically someone needs to see you, the clinician will advise you on what to do.
Our doors are closed - patients who may be asked to attend to see a clinician are being screened before entry. Please wear a face covering as well as suitable clothing if it is raining as you will have to wait outside.
Video Consultations - If your doctor decides you need to take part in a video consultation the link below shows you how this will happen.
Please note we are not issuing sick/fit notes for employers for patients who are self-isolating. Please visit:
Link to complete and print isolation note
If you are advised to self-isolate, it is extremely important that you follow this advice. It is to protect those around you as well as yourself due to this highly contagious virus. See links below.
HOPE Centre Support
The HOPE Centre are offering virtual support in the following areas: domestic abuse; emotional support; parenting; mental health; debt and finance; children and families.
If you would like to more information on the support they can offer and how to contact them, please select the following link: HOPE Centre Support information
Public Health - what-you-need-to-know/
Useful information for patients in the vulnerable groups
Link to Government Guidance re social distancing 17.3.2020
COVID19 - social distancing
Self isolation - guidance and timeline
Guidance on protecting extermely vulnerable patients
Lockdown - guidance on who can and can't travel/work
Thank you for helping protect our wonderful community!
General guidance is available in a number of languages:
Udhëzimi Koronavirus (Covid19) – [Shqip]
কররোনোভোইরোস (Covid19)-এর জনয ননরদেশ – [বোাংলো]
رهنمایي در مورد وایرس کرون ا
Coronavirus (Covid19) Guidance – English
راهنمای کرونا ویروس (Covid19) - ]فارسی[
Coronavirus (Covid 19) Conseils- [Français]
कोरोनावायरस (Covid19) मार्गदर्गन – [ह िंदी]
ڤایرۆسی کرۆنا)کۆڤید ١٩ ( ڕێنمایی کوردی سۆرانی
新冠状病毒 新冠状病毒 (即 CovidCovid -19) 指南 – [简体中文 ]
د کرونا وایرس لارښود
Coronavírus (Covid19) Guia – [Português]
Guía sobre la enfermedad por coronavirus (Covid19) – Español
Koronavirüs (Covid19) Rehberi – [Türkçe/Turkish]
کورونا وائرس (Covid19) سے متعلق رہنمائی – ]اردو[
Hướng Dẫn về Coronavirus (Covid19) – [Tiếng Việt]
Coronavirus Information in Other Languages
Nunwell Surgery is a semi rural practice serving approximately 9500 patients scattered across an area of approximately 150 square miles.
There has been a surgery in this location since the late 1800’s.
We aim to provide the highest possible level of health care for our patients.
This website outlines the services we offer and provides you with information you may find useful.
We are a General Medical Services Practice (an NHS contract definition) which enables the practice to provide locally negotiated services.
Disabled access and facilities
Nunwell Surgery has good access for patients who are disabled or have mobility difficulties. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and wide doors to allow for wheelchair access. All consultation rooms are accessible in a wheelchair. A wheelchair is available to use within the surgery should you require one.
There are Braille signs throughout the building to assist visually impaired patients, and we also have the Hearing Loop system for hearing aid users.
If you require any assistance, do not hesitate to ask.
(Site updated 08/07/2020)